Bolt Data Connect’s latest release doubles down on servitization, adding lots of new functionality including Tiered & Advanced Pricing Policies, Embedded Pricing, Negative Usage Handling and more. We also added Automated Alert Handling, to allow the admins to easily configure how the system responds to the IoT Alerts with clicks-not-code!
The Servitization engine has been enhanced with several new features including:
Alert Response handling is a clicks-not-code solution to handling the IoT Alerts received from the IoT Cloud. You can auto-create any response Object (Case, Work Order, Lead, etc.) in response to an IoT Alert, and customize how different Thing Types and/or Alert Types are handled. In addition, you can configure Thing (Asset) updates, auto created related child records, auto-create IoT Data Snapshots and exit condition updates (e.g. Cancel Work Order, Close Case, etc).
New setting on Alert Conditions that allow the admin to specify if the Alert Type will impact Uptime calculations for “Downtime Periods” and “Servitization”.
REST Web Service allowing integrations or custom code to easily retrieve the latest Digital Twin data.
